Your Privacy Is Our Priority

This privacy policy is issued on behalf of the okotk platform ("Platform", "we", "our") and applies to all services, pages, and activities on https://okotk.lat. This policy describes what information we collect, how we process it, and how securely we keep it when you visit our website, create an account, or use any of our services.

By using okotk's services, you are agreeing to this policy. If you do not agree with any of the terms in this policy, please refrain from using the services. This policy may be updated from time to time; the date of any changes will be noted on this page.

Our platform is intended only for individuals aged 21 and above. We do not knowingly collect any personal information from minors.

2.1 Information You Provide Directly

The following information is provided directly by you:

• Full name and username
• Valid email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• Date of birth (for age verification purposes)
• Payment transaction details (amount, method, reference number)
• Messages and contact details submitted to the support section

2.2 Automatically Collected Information

Certain information is collected automatically while you use our platform:

• IP address and device type
• Browser type and language settings
• Pages visited, click events, and session duration
• Referral source (where you came from before reaching our site)
• Information obtained from cookies and similar tracking technologies

2.3 Identity Verification Information (KYC)

In the interest of secure transactions and fraud prevention, okotk may in certain circumstances request national ID or passport information for identity verification. This information is stored under strict security protocols.

We use the information we collect for the following purposes:

• To create and manage your account
• To process deposit and withdrawal transactions (bKash, Nagad, Rocket, Upay)
• To complete the 21+ age verification
• To inform you about relevant promotions, bonuses, and updates (subject to your consent)
• To provide customer support — via 24/7 live chat and email
• To detect fraud and maintain platform security
• To improve the quality of our services and review the user experience
• To conduct analysis required for responsible gaming
• To fulfill legal obligations

okotk never sells your personal information to third parties for advertising purposes.

We may share your information with trusted third parties in specific circumstances:

4.1 Payment Processors

The minimum information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant mobile financial service provider. This information is used solely for payment processing purposes.

4.2 Technology Partners

We work with reliable technology providers (such as server hosting and analytics) to operate our platform. These partners are obligated to comply with our privacy standards.

4.3 Game Providers

Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Ezugi, Microgaming, and other game providers use their own technology and systems. Data collected through their technology is governed by their own privacy policies.

4.4 Legal Requirements

Upon receipt of a legal order, investigation, or request from a lawful authority, okotk may be obligated to provide the required information. In such cases, legal procedures are always followed.

okotk uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use

• Essential cookies: Necessary for the basic operation of the platform — login sessions and security verification.
• Functional cookies: To remember your language preferences and settings.
• Analytics cookies: To understand how the site is used — entirely on an anonymous basis.

You can disable cookies at any time through your browser settings. However, this may affect certain features of the platform.

okotk follows industry-standard technical and administrative measures to protect your information:

• All data transmissions are secured through SSL (Secure Socket Layer) encryption.
• Sensitive information is stored in encrypted form in the database.
• System access is restricted to authorized personnel only.
• Regular security reviews and vulnerability assessments are conducted.
• Additional verification layers are maintained for payment information processing.
• Suspicious activity is automatically detected and monitored.

Please note, however, that no transmission of information over the internet is entirely secure. Even though we take the utmost precautions, we cannot guarantee complete security of data transmission.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law:

• Account information: For as long as the account is active and for a specified period after closure.
• Transaction records: For the applicable period in accordance with financial regulations.
• Support communications: For a reasonable period after the issue has been resolved.
• Analytical data: For long-term statistical purposes after anonymization.

Once the retention period has passed, data is securely deleted or anonymized.

As a user of okotk, you have the following rights regarding your personal information:

8.1 Right to Access

You may request a copy of what information we have collected from you and how it is being used.

8.2 Right to Rectification

If the information we hold about you is incomplete or incorrect, you may request a correction. You also have the option to update the relevant information yourself in your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, if there are legal obligations or ongoing transactions, this request may not be fully fulfillable.

8.4 Withdrawal of Marketing Communications

You may opt out at any time to stop receiving promotional emails or messages. This will not affect the functionality of your account.

To exercise any of the above rights or for any questions regarding your information, please contact our support team at: [email protected]. Our support team is available 24/7 to respond in both Bengali and English.

okotk strictly prohibits services for those under 21 years of age. We do not knowingly collect or process personal information of any minor.

An age verification process is followed at the time of account registration. If we confirm that a user is under 21 years of age, that account will be immediately closed and the associated information will be deleted.

If you believe that a minor's information has been collected by mistake, please contact us at [email protected].

Our platform may include third-party services such as game providers or payment providers. okotk is not responsible for the privacy practices of these third parties. It is your responsibility to review their own privacy policies.

Pragmatic Play, JILI, PG Soft, Evolution Gaming, Spribe, and other game providers operate within their own software environments, and their data processing is governed by their own terms and conditions.

okotk reserves the right to amend this privacy policy as needed. If any significant changes are made, we will notify you by one of the following means:

• A notification will be sent to your registered email address.
• A clear notice will be displayed when you log in to the platform.
• The date of the most recent update will be noted at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the revised policy. It is therefore recommended that you review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our data protection team will review your request as soon as possible.

We take every complaint seriously and always strive to uphold our commitment to protecting your information. Thank you for choosing okotk as your trusted platform.